Committed & experienced
Industry recognised solution
Delivering 21st century care

Meet the team

Donald Kennedy, Managing Director

Donald has spent more than 30 years in international health ICT and has been involved in many of the more significant and exciting reforms within the health sector. He has built and led successful healthcare IT businesses for KPMG in the UK and Deloitte in New Zealand and Australia, creating customer-focused businesses that deliver real benefits to users...

Professor Michael Buist, Chief Medical Officer

Michael is a leading intensive care specialist and researcher, as well as one of the founders of Patientrack. The Patientrack solution has been developed under his guidance as a leading global expert in adverse events.

Michael is currently the Regional Director of Medicine for the North West of Tasmania and a Professor at the University of Tasmania with a focus on the areas of patient safety and simulation...

Colin Mackinnon, Director

Colin has spent more than 30 years establishing and managing ICT professional service teams in Australia, New Zealand and the United Kingdom, including five years as a Partner and Director at Deloitte Consulting. He holds an Honours degree in Business Studies, is a Chartered Accountant (NZ) and a Graduate of the Australian Institute of Company Directors...


The value and benefits of Patientrack for trusts and for patients have been recognised in a number of major awards made to projects based around Patientrack:

Awarded to Central Manchester University Hospitals Foundation Trust. The judges took note of the demonstrable benefits delivered during the trial, praising the project as a “robust and holistic approach to patient observations, with failsafe processes”...

Awarded to Central Manchester University Hospitals Foundation Trust for the advances it has made in recognising and responding to deteriorating patients using Patientrack. Jon Hoeksma, editor of EHI, said: “The awards are a bellwether for the health and vitality of this important sector and they show that healthcare IT is still producing great innovation and excellent work by teams and individuals.”..

Who we are

We develop, implement and support Patientrack, an always on active safety and communication system that helps hospitals deliver safer and more cost effective care. We work in partnership with our customers and have the breadth and depth of experience required to implement our award-winning solution in the hospital and ward environment, where people and process are as important as technology. We recognise that hospitals will have different needs and priorities, so we ensure Patientrack has a high degree of flexibility, configurability and scalability.  We also offer real choice in the end-user technologies our customers deploy.

…and what we do

We work with hospitals to ensure that policies on vital signs capture, early warning scores (EWS), clinical responses to EWS and assessment protocols are captured in Patientrack. Patientrack then ensures that users are supported in applying these policies and monitoring compliance with these, at a glance, in real-time. By using mobile devices such as tablets and smartphones, workstations on wheels, or even tethered bedside or bay devices, vital signs can be quickly captured at the patient bedside. This enables the real time calculation of the EWS with 100% accuracy.  Patientrack will automatically raise an alert directly with clinicians and will escalate and manage these alerts when intervention is needed.  Patientrack closes the loop. Our powerful workflow and assessments toolkit allows the hospital to deploy a large range of assessments and screenings including VTE, sepsis, dementia, MRSA, fluid balance, in-dwelling devices and nutrition. Through early identification of deteriorating patients, Patientrack helps hospitals meet national and local targets for improvements in patient safety, whilst cutting costs through reducing lengths of stay and reduced transfers to ICU within the hospital. Patientrack can support a hospital’s own EWS protocols, as well as national protocols like NEWS.  Assessments and screening, workflow and data capture can be localised for each hospital.

The introduction of Patientrack has proved to be one of the most successful clinical IT projects at the trust so far, and getting IT to every bedside with Patientrack is providing a foundation on which to deliver other clinical applications.

Dr Richard Venn, consultant in intensive care, Western Sussex Hospitals NHS Trust
“It works”.

Consultant and clinical director
“I love it”.

Ward nurse

For hospital boards and governance

Patientrack improves patient outcomes and helps to cut the cost of delivering services, reducing the time patients stay in hospital or require specialist care. Patientrack helps to deliver quality improvement initiatives through the provision of easily accessed information for rapid audit and review, and ensuring compliance with policy.

Information in real-time and retrospectively is available at the touch of a button at all levels of management and governance.  Graphical reports, dashboards and business intelligence allow for the fast flow of information across the organisation and ensure that trends and outliers are easily spotted, with drill-down to patient level.

A clinical trial at Central Manchester University Hospitals NHS Foundation Trust showed that Patientrack can:

  • reduce all lengths of stay by an average of 20%
  • reduce the number of patients coming into ICU from elsewhere in the hospital by 50%
  • increase timely response to deterioration
  • reduce adverse events and mortality.


For healthcare staff…

Patientrack is embraced because it is easy and highly intuitive to use. It slips seamlessly into daily ward life reducing the time staff spend on administration and releasing time to care.

Using handheld devices, nurses can quickly record vital signs and automatically calculate EWS in line with hospital protocols, with calculations that are 100% accurate. If the score reaches a hospital-set threshold, an alert can automatically be sent to the on-call clinician, and then managed automatically.

In the clinical trial at Manchester, Patientrack was proven to:

  • reduce unexpected cardiac arrests
  • shorten the time those patients spent in ICU by 50%.

At-a-glance views are available for clinicians at patient, ward, hospital and multi-hospital levels, and patient electronic charts are available “anywhere anytime”.

Patientrack’s interface engine ensures that data can be shared with other clinical systems and with hospital dashboards, portals and data warehouses.

To find out more about how Patientrack helps hospitals deliver safer, more cost-effective care, watch Patientrack in action at Central Manchester University Hospitals NHS Foundation Trust and Western Sussex Hospitals NHS Trust.